Return & Refund Policy

Last Updated: August 29, 2026

At BUY PSS GAMES, we want you to be satisfied with your purchase. We accept returns for eligible products within 30 days of delivery.

Returns

• Customers may request a return within 30 days of receiving their order.
• Products must be new, unused, and in their original condition and packaging.
• Returns are accepted for both defective and non-defective products.
• Customers must contact us before sending an item back.
• Return shipping is free for eligible returns.
• There are no restocking fees.

Refunds

Once we receive and inspect the returned product, we will process the refund within 10 business days.

Refunds will be issued to the original payment method. The time it takes for the refund to appear in your account may depend on your payment provider.

Exchanges

We accept exchanges for eligible products within the 30-day return period. The replacement product is subject to availability.

How to Request a Return

Please contact us at:

Email: support@buypssgames.com
Phone: +1 (240) 854-7436

BUY PSS GAMES
1200 E Frio St, Apt 21
Pearsall, TX 78061
United States

Please include your order number and the reason for your return when contacting us.