What products do you sell?
We offer PlayStation gaming products, including PS4 and PS5 games, depending on availability.
How long does shipping take?
Orders are generally delivered within 6–9 business days.
How can I track my order?
Once your order has shipped, tracking information will be provided when available. You can also contact us at support@buypssgames.com for assistance.
Do you accept returns?
Yes. We accept eligible returns within 30 days of delivery.
Do you offer refunds?
Yes. Once an eligible returned product is received and inspected, the refund is processed to the original payment method.
Can I exchange a product?
Yes. Eligible products can be exchanged within the 30-day return period, subject to availability.
How do I contact customer support?
You can contact us by email at support@buypssgames.com or phone at +1 (240) 854-7436.
What are your customer support hours?
Our support team is available Monday–Friday, 9:00 AM–5:00 PM CST.